Global Operations Director

India (Remote-First)

Employment Type: Full-Time

SkillUp Technologies is hiring an Operations Director to scale and modernize the company's global operating model, with a specific mandate to drive AI adoption across functions — not within any single team's output, but in how teams work day to day. This leader will build the processes, metrics, and change management approach that help SkillUp use AI to simplify work, speed up decisions, and improve productivity company-wide, partnering closely with the COO and functional leaders across the US, India, Portugal, and other locations.

Global Operations Leadership

Improve handoffs between sales, client success, content development, delivery, and finance.

Own the company-wide plan for adopting AI in day-to-day operations, including resource planning, project tracking, reporting, and workflow automation.

Partner with IT, data/AI, and function leaders to select, roll out, and scale AI tools responsibly.

Track adoption rates and measure the business impact of each AI initiative.





Process and Performance Management

Document and standardize core business processes (SOPs, RACIs, process maps).

Use data to flag performance trends, resource constraints, and delivery risk to leadership.

Support business and operating reviews with explicit analysis and recommendations.

Remote-First Operating Model

Build the tools and visibility distributed teams need to operate effectively without physical co-location.

Required Qualifications & Experience

~8+ years of experience in operations, business operations, or program/delivery management.

~ Experience operating in a global, distributed, or remote-first organization.

~ Track record improving business processes and using data/dashboards to manage performance.

~ Practical, hands-on experience applying AI to operations, workflow automation, or decision support — pilots or rollouts, not just familiarity.

~ Experience in EdTech, education services, or anoth

📌 Operations Manager (India)
🏢 Skill-Up Technologies
📍 India