Job Title: Deputy Manager – Counseling (Admissions & Tele-Counseling)
Location: Mohali, Punjab (Onsite)
Company: Chandigarh University
Employment Type: Full time | Permanent
Industry: Education / EdTech
Department: Admissions / Inside Sales / Counseling
Working Hours: 9:30 AM – 5:30 PM (Day Shift)
Compensation: ₹7.5 – ₹9 LPA (₹60,000 – ₹75,000 In-hand)
About the Role
Chandigarh University is seeking an experienced and performance-driven Deputy Manager – Counseling to lead admissions and tele-counseling operations. The ideal candidate will possess strong leadership capabilities, a proven track record in admissions or inside sales, and the ability to drive team performance, student conversions, and revenue growth.
Key Responsibilities
Team Leadership & Performance Management
- Lead, mentor, and manage a team of 30–70 Tele-Counselors.
- Establish performance benchmarks and ensure achievement of admissions targets.
- Conduct regular performance reviews, coaching sessions, and team development initiatives.
- Foster employee engagement and drive retention strategies.





Admissions & Revenue Management
- Drive admissions conversions and revenue generation through effective counseling strategies.
- Monitor and optimize lead conversion rates and admissions funnel performance.
- Ensure timely follow-up and closure of prospective student inquiries.
- Develop and execute strategies to achieve enrollment objectives.

Operations Management
- Oversee daily tele-counseling operations and productivity metrics.
- Manage lead allocation, call distribution, and workflow efficiency.
- Ensure compliance with organizational processes, quality standards, and best practices.
- Continuously improve operational effectiveness and turnaround times.

Training & Development
- Coach team members on counseling techniques, objection handling, and sales excellence.
- Identify training needs and conduct capability-building initiatives.
- Develop future leaders through structured mentoring and succession

📌 Temporary Deputy Head (Kharar)
🏢 Chandigarh University - HR Department
📍 Kharar