Your Experience at a Glance
We are hiring an IT Support Engineer for our client (Code Name: DOSEY), a fast-growing HealthTech innovator building advanced digital platforms that simplify healthcare operations across providers, pharmacies, and patients. In this role, you will be part of a global IT operations team, supporting infrastructure and users across multiple geographies. You’ll work hands-on with
modern cloud-based systems, SaaS tools, and endpoint management solutions to ensure seamless IT operations for a distributed workforce. If you enjoy solving complex technical issues, thrive in a quick-paced environment, and want to be part of a mission-driven global technology company, this
opportunity is for you.

? About the Client (Code Name: DOSEY)
DOSEY is a high-growth healthcare technology company that delivers API-driven, cloud-native solutions for electronic prescriptions, patient communications, and real-time insurance verifications. The company serves healthcare providers and pharmacy networks across the
United States and is backed by leading investors in the digital health space.



With a distributed technology team in India, DOSEY is scaling its global operations and expanding its world-class engineering and IT infrastructure capabilities.

? Key Responsibilities
Technical Support & IT Operations

● Provide L1–L2 IT support to employees across multiple locations and time zones ( Europe Shift)
● Troubleshoot hardware, software, and network issues promptly to minimize downtime.
● Manage user accounts, access permissions, and onboarding/offboarding in Azure AD, O365, and other enterprise systems.
● Support and administer core tools such as Intune, Endpoint Manager, MDM, Slack, Zoom, and VPN solutions.
● Handle installation, configuration, and maintenance of end-user laptops (Windows/Mac).

System Administration & Security
● Ensure compliance with IT security and data protection policies, including MFA and device compliance standards.
● Coordinate with security

📌 Information Technology Support Engineer (Bengaluru)
🏢 Straatix Partners
📍 Bengaluru