Client Delivery Associate
Work Location: Bangalore, India
We are looking for someone who can own the client relationship end-to-end and build the kind of trust that turns a single engagement into a long-term partnership. You'll craft compelling, research-backed proposals grounded in real understanding of the client's strategic and leadership challenges, and handle consistent value delivery and relationship depth, not feature-pitching.
1. Client Relationship & Business Development
● Own client relationships as a trusted advisor, understanding organizational context, leadership challenges, and strategic priorities deeply to shape solutions, not just respond to briefs.
● Build long-term partnerships by consistently delivering value and demonstrating impact, using relationship equity as the primary lever for repeat and expanded business.
● Act as a primary point of contact for clients across the engagement lifecycle.
2. Proposal Strategy & Development
● Lead the creation of customized, contextual proposals, grounded in strong research into client industry, culture,
and leadership landscape that align with client outcomes.
● Build compelling, creative, and intuitive proposals in partnership with internal content and research team, with a focus on client challenges and development themes.
● Shape proposal narratives around client value and outcomes rather than service features.
● Own the proposal process end-to-end from creation, review, iteration, and presentation, within agreed timelines and Unbox brand standards.
3. Project Oversight & Delivery
● Partner with the PMO to ensure programs are planned and executed to meet client expectations.
● Coordinate cross-functionally with other teams to ensure smooth execution.
● Monitor delivery, proactively surfacing and resolving issues with PMO and cross-functions.
● Keep clients informed with transparent execution plans and timely follow-through on all client-side inputs and approvals.