Collections Manager – Digital Lending (Rich experience in leading Tele-collection teams is mandatory)
Bommanahalli, Bengaluru (Work from Office)
Department: Collections
Reporting To: COO
Vaibhav Vyapaar Limited is an RBI-registered NBFC operating the LoanFront digital lending platform, providing unsecured personal loans to salaried and self-employed customers across India through a fully digital process. The company emphasizes technology-driven lending, regulatory compliance, and customer-centric collections.
We are looking for an experienced Collections Manager to lead end-to-end collections for our digital lending portfolio. The role involves managing delinquent accounts across various DPD buckets, improving recovery performance, leading tele-collections, managing collection agencies, ensuring RBI compliance, and using analytics to optimize collection strategies.
The ideal candidate should have robust experience in unsecured lending collections within NBFCs, fintechs, or digital lending companies.
Portfolio Management
Manage collection performance across all delinquency buckets (1–180+ DPD).
Improve collection efficiency and recovery percentages.