Location: Mumbai
Job Type: Full-Time (Day shift: 8:00 AM–5:30 PM OR 10:30 AM–8:00 PM)
Working Days: Monday–Saturday | 2nd & 4th Saturdays off
Experience: 6 months – 2 years
Salary: ₹30,000 to ₹45,000 per month
Reports to: COO
About Us
Krushit Vanzara Studios (KVS) is a Mumbai-based creative post-production studio serving clients worldwide across retouching, video editing, motion graphics, and graphic design. We combine rigorous technical standards with a robust artistic sensibility, delivering work that's both flawless and full of feeling. Our team thrives on collaboration, craftsmanship, and a shared obsession with detail.
About the Role
This is our first dedicated client servicing hire — you'll own the relationship layer between our global client base and production team. You'll handle a portfolio of accounts end-to-end, working directly with senior leadership and getting real visibility into how a growing studio runs.
Client Ownership
- Act as the primary point of contact for all assigned clients, building strong, long-term relationships
- Resolve client concerns and escalations promptly and professionally
- Identify opportunities to expand existing accounts — new services, additional projects, larger scopes
- Maintain accurate records of client details, ongoing projects, feedback, and approvals
Project Coordination
- Run daily checks on every client's work status, timelines, and deliverables so nothing slips.
- Coordinate with editors, designers, and operations to keep workflow moving smoothly
- Translate client requirements, feedback, and revisions clearly to internal teams — and internal constraints clearly back to clients.
What You Bring
- 6 months–2 years in client servicing,