About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a Recent World of Communications

Candidate should have 0 to 1 year of experience in Telecom/ISP domain

Basic understanding of telecom standards & protocols
Knowledge on Microsoft Office applications
Coordination skills and taking the right approach logically
Responsible for Delivery of services for international customers
OLO - Delivery Management
Supplier co-ordination for service delivery
Ensures that all installation functions are performed in a timely fashion to meet agreed SLA’s.




Perform escalation management, wherever necessary and in case project is in jeopardy.
Customer communications and KCIs (Keep Customer Informed)
Ensure customer-end service readiness
End to end order management for smooth delivery
Co-ordinating with suppliers and securing field resources for priority orders and follow escalation matrix
Strong Verbal and written communications skills Other requirements
A good team player & good Customer experience /satisfaction.
Ownership & responsiveness towards the assigned work
Collaboration with team and other stakeholders

📌 Jr Team Member- Service Delivery (Chennai)
🏢 Tata Communications
📍 Chennai