Lush Textiles Private Limited is looking for a Sales Assistant in house( No field Job) to support our sales team in managing customer enquiries, quotations, order coordination, follow-ups and day-to-day sales activities. The candidate will work closely with customers, the sales team, warehouse and management to ensure smooth handling of enquiries and orders.
Key Responsibilities • Handle incoming customer enquiries through phone, WhatsApp, email and other channels.
• Understand customer requirements related to fabrics and apparel products.
• Share fabric details, availability, prices, images and samples with customers.
• Prepare and send quotations and price offers.
• Follow up with customers on quotations and pending enquiries.
• Maintain regular communication with existing customers.
• Coordinate fabric samples and swatches with customers.
• Coordinate with the warehouse/team regarding stock availability and dispatches.
• Follow up on orders from confirmation to dispatch.
• Maintain proper records of enquiries, quotations, orders and customer details.
• Update the sales team and management regarding important enquiries and pending follow-ups.
• Assist the sales team in converting enquiries into orders.
• Coordinate with accounts regarding payments, invoices and outstanding amounts whenever required.
• Maintain good relationships with existing customers and assist in generating repeat business.
• Support the sales team in day-to-day administrative and coordination work.
Ideal Candidate • Good communication skills in English and Hindi.
• Good knowledge of MS Excel and basic computer applications.
• Good WhatsApp and email communication skills.
• Should be organised and valuable at follow-ups.
• Should be comfortable speaking with customers over the phone.
• Should have a positive attitude and willingness to learn.
• Should be able to work independently as well as with a team.
• Experience in textile, fabric, apparel, garment or B2B sales will be a