Job Title
Manager - FacilityJob Description Summary
Job Description

BUSINESS LINE
Integrated Facilities Management

REPORTING TO
Operation Manager

A. Overall Facility Management
- Act as the single point of contact (SPOC) for all facility-related matters
- Ensure smooth day-to-day operations across all services
- Drive SLA/KPI adherence and continuous service improvement
- Manage client expectations and deliver high service standards

B. Technical Services Management
B.1 Operations & Maintenance
- Oversee MEP systems (Electrical, HVAC, DG, UPS, Fire & Life Safety)
- Ensure 100% compliance to preventive maintenance schedules (PPM)
- Handle breakdown maintenance with minimal downtime
- Monitor critical equipment performance and uptime

B.2 Vendor & AMC Management
- Manage all technical vendors and AMCs
- Ensure SLA compliance and performance tracking
- Validate service reports, work completion, and invoices

B.3 Compliance & Safety
- Ensure statutory compliance (electrical, fire, lift, etc.)
- Conduct safety audits, risk assessments, and mock drills




- Implement emergency response procedures

C. Soft Services Management
C.1 Housekeeping (HK)
- Ensure high standards of cleanliness and hygiene
- Manage manpower deployment, attendance, and performance
- Conduct periodic quality audits and inspections

C.2 Pantry / Cafeteria
- Oversee pantry operations and service quality
- Ensure hygiene, food safety, and service excellence
- Arrange training and continuous improvement initiatives

D. Team Management & Leadership
- Lead a team of technical staff, HK, pantry, Vendor management
- Ensure adequate manpower planning, rostering, and backfilling
- Conduct team training, performance reviews, and skill development
- Drive discipline, motivation, and productivity within the team
- Address grievances and ensure a positive work environment

E. Client & Stakeholder Management
- Build robust relationships with client stakeholders
- Conduct regular review meetings and present performa

📌 Manager - Facility (Bengaluru)
🏢 Cushman & Wakefield
📍 Bengaluru