Recruitment Event in Hyderabad India Customer Service Agents Contact Center Qatar Airways Group Ref 2600001W Location India - Ahmedabad Job family Customer Service Closing date 10-Feb-2026 Welcome to a world where ambitions fly high Be part of the 5-star team Grow and develop your career through this opportunity We are looking for Agents to join our team for Qatar Airways Contact Centre in Ahmedabad India This is an exciting opportunity to explore and be part of the Aviation industry As Customer Contact Centre Agent you will provide service excellence to Qatar Airways customers through different channels of communication such as telephone email and web chat You will ensure that customer satisfaction is optimized in every interaction whilst working closely with the team to deliver top-quality customer service Your specific responsibilities will include Respond professionally to customer calls and queries Sell up-sell and cross-sell Qatar Airways products and services to the customers Receive in-bound calls from customers in order to provide information updates as and when required Handle multi-products and services as required and escalate queries to your Senior Contact Centre staff when appropriate Create new reservations and make changes to existing reservations Provide quotes on the correct fares and rules of carriage issuance and re-issuance of tickets Process refunds Upon joining you will undergo 6 weeks of classroom training and 4 weeks of On-the-Job training on Amadeus system and Qatar Airways products and policies We have a team of experts and industry professionals who will support and work with you through-out your training journey If you are successful you will receive a competitive salary package travel advantages health insurance relocation support for those residing outside Ahmedabad annual leave transportation support for night shift and other benefits applicable as per local labor law If you have what it takes to deliver the best then this opportunity i

📌 Recruitment Event In Hyderabad, India | Customer Service Agents (Junagadh)
🏢 Qatar Airways
📍 Junagadh