This opportunity is only for candidates currently residing in the specified country Your location may affect eligibility and rates At Mindrift innovation meets opportunity We believe in using the power of collective intelligence to ethically shape the future of AI GenAI models are improving very quickly and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills What we do The Mindrift platform connects specialists with AI projects from major tech innovators Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe About the Role GenAI models are improving very quickly and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills If you join the platform as an AI Tutor in ServiceNow you ll have the prospect to collaborate on these projects This is a freelance role for a project and your typical tasks may include Review pre-generated intents and transform them into a logical sequence of agent steps Define a test case dialogue flow user request intermediate steps agent s final response Create a Golden Path the optimal sequence of tools the agent should invoke Write User Agent instructions to ensure consistent and correct automated behavior How to get started Simply apply to this post qualify and get the chance to contribute to projects that match your technical skills on your own schedule From coding and automation to fine-tuning AI outputs you ll play a key role in advancing AI capabilities and real-world applications Requirements You have a Bachelor s or Master s Degree in Business Administration or any relevant area You have a minimum of 3 year of professional experience Level of English is advanced C1 or above Setting up ticket forms triggers macros and automation Managing groups roles and permissions Configuring multiple departments or business units within a single ServiceNow instance mu