Who we are VOIS Vodafone Intelligent Solutions is a strategic arm of Vodafone Group Plc creating value for customers by delivering intelligent solutions through Talent Technology Transformation As the largest shared services organisation in the global telco industry with 30 000 FTE our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group local markets and partner markets to simplify and drive growth With our strategic partner Accenture we work alongside our Vodafone customers other Telco and tech companies to drive transformation meet the challenges of our industry and ensure we stay relevant and resilient This partnership is a unique industry-first model which brings together the best of in-house and 3rd party capability We work with customers across 28 countries from 10 VOIS locations Albania Egypt Hungary India Romania Spain Turkey UK Germany Ireland and with a network of teams in Czech Republic Italy Greece and Portugal VOIS BeUnrivalled CreateTheFuture About this Role We are seeking an experienced professional to provide Level 2 Application Support for Amdocs Enabler Amdocs Turbo Charging TC and Interconnect Applications This role involves managing application operations resolving incidents and ensuring system stability The position is based in Pune and requires robust technical expertise in UNIX Shell scripting and PL SQL What you will do Resolve incident and problem tickets and manage work orders escalated from Level 1 and other departments Correct erroneous data through manual intervention and workarounds Coordinate and track the removal of fault causes to maintain system integrity Provide on-call support during non-business hours for critical systems Handle job failures promptly and deliver effective workarounds Analyse release enhancements identify gaps and collaborate with development and testing teams for resolution Who you are 3-6 years of experience in application operations for Amdocs Ena

📌 Deputy Manager Amdocs Billing Pune
🏢 Vodafone
📍 Pune