We are looking for a seasoned techno-commercial leader to head end-to-end project operations for our mobile/in office diagnostics program run out of Vizag. This is a high-visibility GM role that sits at the intersection of service delivery, supply chain, and customer relationship management — ideal for a professional who has run field operations for diagnostic equipment, point-of-care testing programs or medical device fleets and is ready to own full P&L-adjacent; accountability for a large-scale project.
If you've worked in the in-vitro diagnostics (IVD), pathology or medical device services ecosystem and understand the discipline required to keep reagents, spares and field engineers moving in sync — this role is built for you.
What You'll Own
Service Delivery & Fleet Operations
- Monitor and ensure prompt daily service delivery across the project's ambulance fleet and all customer sites
- Act as the single point of accountability for uptime and turnaround on field service issues
Reagent & Supply Chain Management
- Ensure timely ordering of reagents from Head Office to prevent stock-outs
- Guarantee timely, uninterrupted supply of reagents and spares to every site
Spares & Inventory Accountability
- Take full ownership of spares inventory — tracking, reconciliation, and prompt return of defective parts to HO
- Manage local stocking of spares at Vizag, with dispatch to sites via local courier networks
- Oversee low-value spares stocked in mobile vans and at customer locations, secured under lock and key with field engineers
Customer & Breakdown Management
- Coordinate closely with customer teams to ensure spares reach breakdown sites within a strict 4–12 hour window
- Serve as the senior escalation point commanding customer confidence a
📌 General Manager- Projects (Guntur)
🏢 True Blue HR Consultants
📍 Guntur
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