Position: Airport Ground Staff Company:
Airstriprealtech Location: Mumbai, Maharashtra, India Contract
Details: Full-time Airstriprealtech is a leading airport-based
company in Mumbai, Maharashtra, India. We are currently seeking
dedicated and customer-oriented individuals to join our team as
Airport Ground Staff. As an Airport Ground Staff, you will play a
crucial role in ensuring smooth and efficient operations at the
airport. Your main responsibility will be to assist and provide
services to passengers, including check-in, baggage handling, and
boarding. You will also be responsible for maintaining the
cleanliness and safety of the airport premises. Key
Responsibilities: - Greet and assist passengers at the check-in
counter, ensuring a smooth and efficient check-in process - Handle
passenger baggage and ensure it is properly tagged and loaded onto
the correct flight - Provide information and assistance to
passengers regarding flight schedules, boarding procedures, and
airport facilities - Assist passengers with special needs, such as
elderly or disabled individuals,
and ensure their comfort and
safety - Monitor and maintain the cleanliness of the airport
terminal, including restrooms, waiting areas, and boarding gates -
Respond to customer inquiries and complaints in a professional and
courteous manner - Collaborate with other airport staff, including
security personnel and airline crew, to ensure a protected and efficient
operation - Adhere to all airport and airline regulations and
procedures - Handle any emergency situations that may arise,
following proper protocols and procedures - Continuously update and
maintain knowledge of airline policies, procedures, and services -
Handle cash transactions for excess baggage fees and other services
provided by the airline Requirements: - High school diploma or
equivalent - Excellent communication and customer service skills -
Ability to work in a fast-paced and dynamic environment -
Physically fit and able to lift heavy bag