Job Title Branch Head Company Gentleman Chit Funds Co I Pvt Ltd Employment Type Full-Time Experience Required Minimum 5 Years Qualification Bachelor s Degree MBA Preferred Industry Financial Services Chit Funds NBFC About the Company Gentleman Chit Funds Co I Pvt Ltd part of the Gentleman Group of Companies is a trusted name in the financial services sector offering customer-centric solutions and transparent chit fund operations With a strong network across the region we re looking for result-driven professionals to lead our branch operations Position Overview We are seeking a highly motivated and experienced Branch Head to take full ownership of branch performance This role requires strong leadership business acumen and a target-driven mindset to oversee sales collections team supervision customer relationship management and daily branch operations Key Responsibilities Take complete responsibility for branch business performance including sales and collection targets Recruit train lead and motivate branch staff including Sales Executives Admin and Customer Support teams Monitor daily business activity and implement strategies to improve performance Achieve monthly targets in chit registrations renewals and due collections Review staff performance ensure target adherence and manage underperformance through corrective measures Ensure operational and documentation compliance as per company standards Build and maintain solid relationships with existing customers while driving new customer acquisition Ensure adherence to SOPs audit standards and timely reporting to senior management Handle customer grievances operational issues and ensure smooth day-to-day branch functioning Coordinate with HO departments including Sales Finance HR and Legal for business and compliance alignment Key Performance Indicators KPIs 100 achievement of monthly sales and collection targets 97 regular bucket collection 10 staff attrition at branch level 100 compliance with SOPs audits and inter