Job Title Manager- Technical Support Specialization Tile Adhesives Waterproofing Epoxy Systems Location Mumbai Department Technical Services Reporting To DGM - Technical support Industry Construction Chemicals Employment Type Full-Time Role Objective To lead and deliver advanced technical support and application excellence for Tile Adhesives Waterproofing systems and Epoxy-based products ensuring correct product selection flawless on-site execution failure prevention and solid technical confidence among customers consultants applicators and internal teams thereby enabling business growth and brand credibility Key Responsibilities Technical Support Site Execution Core Focus Provide expert technical guidance for tile adhesives cementitious ready-mix large format tiles waterproofing systems cementitious liquid-applied PU APP bituminous and epoxy systems flooring grouts coatings Conduct critical site visits for product recommendation surface assessment mock-ups and troubleshooting application failures debonding hollow tiles leakage epoxy curing issues etc Develop and approve method statements application SOPs and system build-ups for projects Lead root cause analysis RCA for site complaints and ensure closure with corrective and preventive actions Sales Project Specification Support Act as a technical authority supporting sales teams during pre-sales tenders BOQs and specification approvals Deliver technical presentations to architects consultants PMCs and key customers for tile adhesive waterproofing and epoxy systems Support mock-ups trials and proof-of-concept installations to convert high-value projects Assist in closing technically complex and premium projects by building customer confidence Training Applicator Development Design and conduct advanced training programs for Sales project teams Approved applicators contractors Channel partners Create application manuals troubleshooting guides videos and best-practice documents for tile adhesive WP epoxy products Buil
📌 Manager - Technical Support - Construction Chemicals (Mumbai)
🏢 Aswani Industries
📍 Mumbai
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