Job Req ID Posting Date Function Location Salary Why this job matters The overall objective of the Change Management - Associate is to update the tool and coordinate with all stakeholders - where the role is in the bid requested approved Standardised processes and procedures are used for effective and prompt handling of changes All changes to service assets and configuration items are recorded in the Configuration Management Database CMDB What you ll be doing To apply a structured methodology and lead change management activities Assess the change impact Owns the change ticket from the time it is raised through closure Complete change management assessments Create change management strategy Identify analyse and prepare risk mitigation tactics Identify and manage anticipated resistance Consult and coach project teams Create actionable deliverables for the five change management levers communications plan sponsor roadmap coaching plan training plan resistance management plan Validate the end user impact and precautions to manage the worst-case scenario if happening with a proper back out plan Acting as point of escalation for day-to-day schedule slips as required to bring the change back to schedule Concluding Change meeting s where affected parties as notified those changes are schedule approved rejected etc Reviewing failed and cancelled changes to identify the cause for the failure or cancellation to ensure that no outstanding issues exist that require additional attention and ensuring that those issues are resolved addressed by the appropriate individuals Ensuring required business and technical assessment information are updated Ensuring all documents required for getting a Change fully approved are updated in the change Similarly for the successful closure of the Change Communicating indecencies and deficiencies related to the process to the process owner Monitor that change records are closed within criteria Monitor those problems encountered during the impleme

📌 Change Management (Gurugram)
🏢 BT
📍 Gurugram