Technical Delivery Manager is responsible for serving as the strategic interface with assigned business units for the purpose of business/IT strategy planning, development, solution discovery, service management, risk management and relationship management.
Principal Duties/ Responsibilities:
- Maintains quality service by enforcing quality and customer service standards;
analyzing and resolvingquality and customer service problems;
identifying trends;
recommending system improvements.
- Provides leadership, organizational structure and resource management for multiple Engineering teams.
- Provide technical leadership and innovation across all aspects of technology development.
- Provide support and mentoring to technical team leads, including talent and succession planning.
- Lead and manage technical delivery resources.
- Establishes and organizes application development plans aligned with the goals / strategies of the business staffed with appropriately skilled technical resources.
- Plans work for subordinates, monitors performance,
and conducts performance appraisals. Interviews and makes recommendations for additional staff. Maintains staff by recruiting, selecting, orienting, and training employees;
maintaining a protected, secure, and legal work environment;
developing personal growth opportunities.
- Accomplishes staff results by communicating job expectations;
planning, monitoring, and appraising job results;
coaching, counseling, and disciplining employees;
developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
- Ensure project deliverables are accomplished on time and within budget.
- Communicates technical and operational issues to engineering and audit leadership in a timely manner.
- Ensure that technology solutions are fit-for-purpose and aligned with architectural principles, standards and roadmaps.
- Ensure that all technology standards are adhered to while developing systems.
- Support business req