Job Category Program Project Management Shape the future of operational efficiencies and your career when you spearhead our intelligent automation initiatives to design the future of operational efficiencies Coach and mentor team members collaborate with stakeholders design and deliver training on workflow automation and streamline and revolutionize the firm s processes As an Operations Automation Lead in the Operations Team you conduct and manage advanced intelligent automation and business analysis to gather requirements from the Operational Function to translate process improvements and solutions for operations efficiencies You gather information execute and implement automation and the digitization strategy to deliver the outcomes of automation to support the Operations function Job responsibilities Leads all aspects of process automation engagements including requirements gathering solution architecture solution development testing deployment and continuous improvement while adhering to the firm s standards controls and intelligence automation solutions governance Identifies designs and manages the operational automation strategy in partnership with key stakeholders and works with technology to create the required infrastructure to support the capability of intelligence automation Identifies designs and manages the intelligent automation solutions which allow the team to automate functions and deliver perks for capacity creation risk reduction and streamline operational processes Coaches and mentors less experienced team members on the automation tools and potentially creates and delivers training courses and the curriculum around workflow automation Manages and ensures the delivery of Objectives and Key Results OKR Key Performance Indicators KPIs and or metrics with key stakeholders to define benefit from the operational automation Required qualifications capabilities and skills 7 years of experience in delivering intelligent automation and business analysi

📌 Vice President (Bengaluru)
🏢 JPMorgan Chase
📍 Bengaluru