Wrike is the most powerful work management platform Built for teams and organizations looking to collaborate create and exceed every day Wrike brings everyone and all work into a single place to remove complexity increase productivity and free people up to focus on their most purposeful work Our vision A world where everyone is free to focus on their most purposeful work together About the Role We are seeking an enthusiastic and customer-focused Associate Helpdesk Engineer to join our global IT Helpdesk team This is an excellent opportunity for recent graduates or early-career professionals to launch their IT career in a agile international environment You ll be part of a global team supporting Wrike employees worldwide gaining hands-on experience with enterprise IT systems and processes Your Impact Serve as the first point of contact for IT support requests via our ticketing system providing friendly and effective technical assistance to employees Troubleshoot and resolve hardware software and basic network issues for MacOS and Windows devices Support employee onboarding and offboarding processes including hardware provisioning account setup and equipment returns Assist with device enrollment and basic management using MDM platforms Jamf for Mac Microsoft Intune for Windows Maintain accurate IT asset inventory Provide basic AV support for Zoom rooms and video conferencing ensuring smooth operation for meetings and events Collaborate with global team members to resolve technical challenges This is a full-time onsite role with mandatory attendance at the office for all 5 working days each week Your Qualifications Bachelor s degree in Computer Science Information Technology or related field recent graduates welcome Understanding of basic concepts TCP IP DNS DHCP Basic understanding of Windows and MacOS operating systems Strong problem-solving abilities and analytical thinking Excellent communication skills in English written and verbal Customer service mindset with

📌 Associate It Helpdesk Engineer (Bengaluru)
🏢 Wrike
📍 Bengaluru