Project Role Infra Tech Support Practitioner Project Role Description Provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite and for configured services running on various platforms operating within a defined operating model and processes Provide hardware software support and implement technology at the operating system-level across all server and network areas and for particular software solutions vendors brands Work includes L1 and L2 basic and intermediate level troubleshooting Must have skills Network Infrastructures Valuable to have skills NA Minimum 3 year s of experience is required Educational Qualification 15 years full time education Summary As an Infra Tech Support Practitioner you will engage in a dynamic environment where you will provide ongoing technical support and maintenance for both production and development systems Your typical day will involve addressing various technical issues ensuring the smooth operation of software products and implementing technology solutions across multiple platforms You will work closely with team members to troubleshoot and resolve hardware and software challenges contributing to the overall efficiency of the systems in place Your role will require both remote and onsite support allowing you to interact with diverse teams and technologies ensuring that all services are running optimally within the defined operating model and processes Roles Responsibilities - Expected to perform independently and become an SME - Required active participation contribution in team discussions - Contribute in providing solutions to work related problems - Assist in the documentation of technical processes and solutions to enhance team knowledge - Engage in continuous learning to stay updated with the latest technologies and best practices Professional Technical Skills - Must To Have Skills Proficiency in Network Infrastructures - Strong understanding of network pro

📌 Infra Tech Support Practitioner (Kolkata)
🏢 Accenture
📍 Kolkata