JOB PURPOSE / KEY OBJECTIVES The Communications Developer role supports the Campaign Team by translating briefs from the wider Marketing organization (such as Open Access) into well‑structured HTML email templates within Engage. The role involves creating current templates, updating existing HTML assets, ensuring accuracy, and managing end‑to‑end email campaign deployment through Engage. In addition, the Communications Developer is expected to develop hybrid skills by learning and contributing to both campaign and list-related tasks as needed. KEY ACCOUNTABILITIES Create, update, and optimize HTML email templates in Engage Marketing Cloud. Collaborate closely with Marketing Communications (MarComms) partners across Sage to support seamless campaign execution. Provide additional support for HTML/web-related tasks and campaign initiatives. Upload, test, and deploy email campaigns using Engage. Assist the Campaign Team by managing open queue campaigns and providing backup support during absences.
Work closely with Senior Campaign Developers and the Team Lead to prepare reports and escalate issues when required. Regularly review, update, and maintain process documentation as part of continuous improvement efforts. Independently manage and complete campaigns—including complex ones—from the open queue within defined SLAs. Actively participate in team meetings, training sessions, and development activities assigned by the Manager or Team Lead. Demonstrate flexibility to attend meetings scheduled in US or UK time zones as needed. Contribute to process improvement efforts by helping reduce passes, streamline workflows, and refine internal procedures. Successfully complete hybrid training to build proficiency in both campaign creation and list creation processes. Provide guidance and support to team members as required during knowledge‑sharing or cross‑training activities. SKILLS, QUALIFICATIONS & EXPERIENCE Sage Management Competencies Strategic Awareness Think strategically to
📌 Campaign Developer (Dehradun)
🏢 Sage
📍 Dehradun
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