Company Description BlueOptima s vision is to become the global reference for the optimisation of the performance of Software Engineers across all industries We provide industry-leading objective metrics in software development We enable large organisations to deliver better software faster and at lower cost with technology that pushes the limits of what has been done before We are a global organisation with headquarters in London and additional offices in India Mexico US and Japan We are made up of 120 individuals from more than 20 different countries We promote an open minded environment and encourage our employees to create their own success story in this high performance environment Location Bangalore India Department Technical Support The Support Engineer Level 2 is a critical senior role that sits between customer-facing teams Product Management and Engineering This engineer provides deep technical leadership to ensure the success of complex customer engagements The role is highly varied and involves supporting the pre-sales deployment and support teams by troubleshooting escalated cases coordinating new features and fixes and contributing to internal documentation and best practices Key Responsibilities Supporting Customer Success Provide technical leadership for pre-sales deployment and support teams Troubleshoot escalated support cases create reproduction environments and work directly with engineering where required Product Feedback Play an integral part in aligning customer requirements with the product roadmap by performing early road-testing of pre-release software and representing field feedback to product management Technical Exploration Identify and carry out in-depth investigations and open-ended research such as benchmarking bespoke use cases or prototyping recent features Enablement Contribute to internal documentation on product capabilities and best practices and deliver regular internal training to technical teams Qualifications Advanced Linux and

📌 Technical Support Engineer (Bengaluru)
🏢 BlueOptima
📍 Bengaluru