Job Category Lending Services Join our Loans group as a Loan Servicing Specialist and become an essential part of a high-performing team This role offers hands-on experience in banking operations providing exposure to a variety of financial services Be part of a collaborative environment where your contributions drive our success Job Summary As a Loan Servicing Specialist within the Loans group you will execute critical servicing tasks to support our financial operations You will handle processes such as Cash Operations Loan Setup Maintenance and Loan Account Management ensuring all activities meet established Service Level Agreements This role offers valuable opportunities to develop your skills and make a significant impact on our team s performance Job Responsibilities Consistently meet established Quality and Quantity SLAs Ensure full compliance with process-related policies guidelines and controls Complete all servicing transactions within the SLA on the same day Promptly follow up with upstream and downstream partners for missing notifications Pay close attention to detail to ensure accurate processing of documents Identify process changes to enhance productivity and efficiency Accurately maintain loan records and documentation Collaborate with team members to resolve servicing issues Communicate effectively with internal and external stakeholders Monitor and report on loan servicing metrics as required Support continuous improvement initiatives within the team Required Qualifications Skills and Capabilities Hold a bachelor s degree in Finance or a related field or possess equivalent work experience Demonstrate 0 months of experience in the Financial Services industry with a record of delivery Understand business financial statements cash flow capacity and loans across various industries Exhibit solid research analytical and comprehension skills for analyzing large data sets Manage clients effectively build partnerships and engage with multiple stakeholders A