Position: Airport Ground Staff Company Overview:
Airstriprealtech is a leading airport management company located in
Pune, Maharashtra, India. We are committed to providing efficient
and high-quality services to our clients and passengers. Our team
is dedicated to ensuring a seamless and comfortable travel
experience for all. Position Overview: We are currently seeking a
highly motivated and customer-oriented individual to join our team
as an Airport Ground Staff. This is a full-time position that will
require you to work in shifts, including weekends and holidays. As
a member of our ground staff, you will play a crucial role in
ensuring the smooth operation of the airport and providing
excellent customer service to our passengers. Key Responsibilities:
- Greet and assist passengers at the check-in counter, boarding
gate, and arrival areas - Check passengers' tickets, passports, and
other travel documents - Assist passengers with baggage check-in
and retrieval - Provide information and assistance to passengers
regarding flight schedules, delays, and other travel-related
inquiries - Coordinate with other airport staff and airlines to
ensure timely and productive boarding and departure of flights -
Handle and resolve customer complaints and issues in a professional
and courteous manner - Monitor and maintain the cleanliness and
safety of the airport terminal - Assist passengers with special
needs, such as elderly or disabled individuals - Collaborate with
other ground staff members to ensure a smooth flow of operations -
Adhere to all airport and airline safety regulations and procedures
- Perform any other duties as assigned by the airport management
team. Qualifications: - High school diploma or equivalent -
Excellent communication and customer service skills - Ability to
work in a fast-paced and dynamic environment - Strong
problem-solving and decision-making skills - Ability to work in a
team and independently - Physically fit and able to lift heavy
baggage - Knowl