Position: Inside Sales Executive
Department: Mobility & Wellness
Location: Pune (On-site)
Working Days: 6 days a week (Rotational week-offs)
Shift Timing: Rotational (Day Shifts)
About Frido
Frido is a current India D2C brand revolutionizing the way people experience mobility
and comfort from electric wheelchairs and scooters to ergonomic seating solutions
and wellness-driven lifestyle products. At Frido Mobility, we are building accessible,
design-first products that enable independence and wellbeing.
Role Overview
As an Inside Sales Executive at Frido Mobility, you will play a key role in driving sales
conversions for our mobility products. You will handle inbound and outbound leads,
understand customer needs, provide tailored product recommendations, and ensure a
smooth buying experience from inquiry to order closure.
This role demands excellent communication, empathy, and strong product
understanding, as you’ll be assisting B2C customers (individual buyers)
Key Responsibilities
* Handle daily inbound and outbound calls, WhatsApp,
and email inquiries from leads generated via ads, website, and marketplaces.
* Understand customer requirements, identify pain points, and recommend the right Frido product (wheelchair, scooter, etc.) accordingly.
* Share product videos, brochures, and quotations with customers to aid decision-making.
* Maintain and update lead details, follow-ups, and sales status in CRM tools (LeadSquared / Gorgias / Google Sheets).
* Follow a structured sales call process discovery, pitch, demo, objection handling, and closure.
* Coordinate with operations and logistics teams to ensure timely delivery and customer satisfaction.
* Achieve daily/weekly/monthly revenue and conversion targets.
* Maintain professionalism and empathy in every customer interaction.
Skills & Competencies
* Strong communication skills (English & Hindi mandatory; regional languages are a plus)
* Sales-driven mindset with high energy and ownership
* Abi
📌 Inside Sales Executive (Sangli)
🏢 Frido
📍 Sangli