Chief of Global Technology Operations (Delhi)

Chief of Global Technology Operations (Delhi)

13 Aug
|
Client of AceProHR
|
Delhi

13 Aug

Client of AceProHR

Delhi

Our Client is US based organisation with a 300 people delivery centre in India

we are looking for someone to Head the India Delivery Organisation. The person will be given the freedom to shape the India Delivery organisation focused on 4 goals:
- Client Success,
- Delivery Cost optimization,
- Knowledge Management & Monetization of Intellectual Assets created,
- Delivery Excellence & Capability Development.

Delivery Excellence & Capability Development
- Anchor India Delivery: Lead, structure, and scale the India-based delivery teams across Enterprise AI, Agentic Workflows, Cloud, Data, Salesforce, and Intelligent Automation practices.
- Obsessive Client Advocacy: Instill a client-first culture where delivery units proactively solve enterprise challenges, guarantee SLA adherence.
- Capability Building: Continuously evaluate and upgrade India's technical and domain capabilities.
- Implement frameworks for rapid capability acquisition in emerging technologies (e.G., GenAI, Agentic AI, FinOps).
- Delivery Governance: Establish world-class engineering, quality,



and delivery governance frameworks to move seamlessly from pilot programs to scalable production.

Knowledge Management & Monetization of Intellectual Assets
- Productize execution capabilities by converting custom client deliverables into reusable IP, standardize d frameworks, and monetizable software assets including but not limited to pre-built agents.
- Establish a culture of structured knowledge management so teams never build the same capability twice from scratch.
- Assist BD & Sales team in bidding for new clients & projects

Talent & Leadership Development
- Develop Exceptional Leaders: Build and mentor the next generation of practice leads, delivery heads, and technical architects.
- Culture & Retention: Foster an innovative, agile, high-trust work workplace
- Productivity & Resource Optimization: Drive workforce utilization, cross-skilling initiatives, and productivity benchmarks to build a lean, ag

📌 Chief of Global Technology Operations (Delhi)
🏢 Client of AceProHR
📍 Delhi

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