Position: Passenger Service Agent Company Overview:
Bluespirit is a leading airport services company that provides
exceptional customer service to passengers at Kolkata Airport. We
strive to create a positive and efficient airport experience for
all travelers, and we are currently looking for a passionate and
dedicated individual to join our team as a Passenger Service Agent.
Job Overview: As a Passenger Service Agent, you will be responsible
for providing excellent customer service to passengers at Kolkata
Airport. You will be the first point of contact for passengers,
ensuring a smooth and hassle-free journey through the airport. Your
main duties will include assisting with check-in, boarding, and
baggage handling, as well as providing information and assistance
to passengers throughout their journey. Key Responsibilities: -
Greet and assist passengers at check-in counters, boarding gates,
and baggage claim areas - Ensure all passengers have valid travel
documents and assist with any necessary paperwork - Handle and
resolve any customer inquiries or complaints in a skilled and
timely manner - Provide accurate and up-to-date information on
flight schedules, delays, and gate changes - Assist with the
boarding process, including verifying passenger tickets and
boarding passes - Handle baggage, including tagging, loading, and
unloading onto the correct flights - Ensure the safety and security
of all passengers and their belongings at all times - Collaborate
with other airport staff, including ground crew and flight
attendants, to ensure a smooth and efficient operation - Follow all
company and industry regulations and procedures to maintain a safe
and secure environment for all passengers and staff Qualifications:
- High school diploma or equivalent - Previous customer service
experience is preferred - Excellent communication and interpersonal
skills - Ability to work in a fast-paced and dynamic environment -
Strong problem-solving and decision-making skills - Mu
📌 Passenger Service Agent Hiring At Airport (Jalpaiguri)
🏢 Bluespirit
📍 Jalpaiguri
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