Position: Ticketing Counter Executive – Airport Job
Company Overview: Airstriprealtech is a leading airport management
company based in Pune, Maharashtra, India. We are committed to
providing exceptional airport services and ensuring a smooth and
efficient travel experience for our customers. Job Overview: We are
seeking a highly motivated and customer-oriented individual to join
our team as a Ticketing Counter Executive. This role will be
responsible for providing excellent customer service at the airport
ticketing counter and ensuring all ticketing processes are carried
out accurately and efficiently. Key Responsibilities: - Greet and
assist customers at the ticketing counter, providing information on
flight schedules, fares, and other related inquiries - Process
ticket sales, exchanges, and refunds accurately and efficiently -
Handle cash and credit card transactions and maintain accurate
records of all sales - Resolve customer complaints and issues in a
timely and professional manner - Collaborate with other airport
staff to ensure smooth and efficient operations - Stay updated on
airline policies, procedures, and promotions to provide accurate
and up-to-date information to customers - Assist with check-in and
boarding procedures as needed - Maintain a clean and organized
ticketing counter area - Follow all safety and security protocols
to ensure the safety of customers and staff Qualifications: - High
school diploma or equivalent - Minimum of 1 year experience in a
customer service role, preferably in the travel or hospitality
industry - Excellent communication and interpersonal skills -
Strong attention to detail and ability to handle cash transactions
accurately - Ability to work in a fast-paced and dynamic
environment - Knowledge of airline ticketing systems is an asset -
Fluent in English, knowledge of additional languages is a plus -
Must be able to work flexible schedule, including weekends and
holidays Contract Details: This is a full-time position with a
c