Job Description JOB DESCRIPTION
/n Job Title : Apprentice
/n Department : Commercial
/n Sub Department : Sales Support- EXIM
/n Reporting : Zonal Sales Support Supervisor / Manager
/n Role Summary:
/n /n Assist Outside Sales / Inside Sales by providing support to carry out Sales Functions.
/n /n Core Responsibilities:
/n /n Support to outside sales / Inside Sales for Rates filing.
/n Arrange to quote rate / on carriages to the customers on behalf of outside/ Inside sales.
/n File rates in AQUA Contracts and follow up for closure of Freight rates if not closed at Autonomy.
/n Follow up with the customers for booking (Quotation follow-up)
/n Contact with Pricers on Freight and DDSM claims
/n Act as Complete Backup for Outside Sales / Inside Sales linked.
/n Respond to Sales Leads assigned.
/n Promote CMA CGM Group Services and Non-Maritime products(e-commerce, VAS,
intermodal, CEVA...)
/n Promote – SPOTON – Digital Products – Act as Support to customers on All SPOTON related commercial queries.
/n Handle Digitalized Customers – SPOTON queries
/n Handle rate disputes of customers and RFI Closure
/n /n Key Performance Indicators:
/n /n Need to respond to All sales leads assigned within 14 days
/n All target quotations to be followed up within maximum 48 hours of sending with Pricers.
/n /n Qualifications and Skill Sets:
/n /n Minimum graduate.
/n Valuable written and verbal communication skills.
/n MS office skills.
/n Go-getter and pro-active approach.
/n Good analysis skills.
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