About Vibrium

Vibrium builds outcome-oriented AI solutions that help enterprises improve revenue, customer engagement, and operational efficiency. Our AI agents work across voice, WhatsApp, chat, and other channels to execute business processes and deliver measurable outcomes. For FMCG companies, we build solutions across retailer ordering, DSR productivity, outlet coverage, product recommendations, and distributor operations.

About the Role

This is a business-first, embedded role for someone who has lived FMCG sales and distribution. You'll be the day-to-day owner of Vibrium's relationships with existing FMCG clients — deepening adoption, growing the account, and making sure every deployment delivers (and demonstrates) measurable business value.

You'll work alongside client sales and distribution teams daily, spot opportunities to expand what's working into recent regions, categories, and use cases, and turn real deployment outcomes into rigorous, well-documented case studies. We're looking for someone who instinctively understands distributor ROI, DSR behaviour, scheme mechanics,



and what actually moves numeric distribution — and who can also tell that story with data.

Key Responsibilities

1. Client Ownership & Daily Engagement
- Own the day-to-day relationship with assigned FMCG accounts as their primary business point of contact.
- Work embedded with client sales, distribution, and trade teams to drive adoption and resolve blockers.
- Run regular business reviews tied to outcomes, not activity.

2. Account Growth — Upsell & Cross-sell
- Identify and drive expansion of proven use cases into new regions, distributors, categories, and products.
- Spot cross-sell opportunities across Vibrium's solution areas (ordering, DSR productivity, coverage, recommendations, distributor ops) and build the business case for each.
- Own an expansion/growth target for your book of accounts.

3. Value Realization, Analysis & Documentation
- Track engagement, order rate, AOV, rep

📌 Enterprise Account Manager (Gurugram)
🏢 Vibrium.ai
📍 Gurugram