Job Description Job Title: Client Servicing Content Specialist
/n Location: Mumbai, India
/n Experience: 5-6 years in Client Servicing and Business Development, preferably in event
/n content and digital films
/n Employment Type: Full time
/n About the Role
/n We are looking for a Client Servicing Content Specialist to manage client relationships and
/n oversee the execution of high-quality video projects, with a strong focus on event content.
/n This role requires a balance of strategic thinking, project coordination, and creative
/n collaboration to ensure seamless delivery of corporate documentaries, testimonial films,
/n animated explainers, and other digital content.
/n Key Responsibilities
/n Client Relationship Management
/n Build and maintain strong client relationships, understanding their needs and
/n objectives
/n Act as the primary point of contact throughout the project lifecycle
/n Respond promptly to client inquiries, concerns, and feedback
/n Project Coordination
/n Collaborate with internal teams to develop proposals and quotes based on client
/n requirements
/n Create project timelines, budgets, and production schedules
/n Ensure clear communication between clients and the production team
/n Requirement Analysis
/n Conduct detailed discussions with clients to understand project objectives
/n Provide strategic recommendations based on industry insights and audience
/n understanding
/n Project Execution
/n Oversee video project execution, ensuring timely delivery and adherence to quality
/n standards
/n Provide regular updates to clients and address any project concerns
/n Client Presentations
/n Develop and deliver presentations to showcase creative concepts and proposed
/n solutions
/n Incorporate client feedback and refine proposals accordingly
/n Quality Assurance
/n Review final video content to ensure alignment with client expectations
/n Continuously strive to improve project quality and overall client satisfaction