We are seeking an experienced Business Process Operations Analyst (GTM Planning) to drive operational excellence across sales, partner, revenue, and business process initiatives. This role is ideal for a highly analytical skilled who combines business analysis expertise with sales operations, reporting, process improvement, and Microsoft ecosystem experience. Position Summary The Business Process Operations Analyst (GTM Planning) will support strategic Go-To-Market (GTM) initiatives by designing scalable business processes, developing operational reporting, improving sales and partner workflows, and driving cross-functional planning initiatives. The successful candidate will collaborate with Sales, Marketing, Revenue Operations, Customer Success, Delivery, and Partner teams to optimize business performance through data-driven decision making, process automation, and operational governance. Key Responsibilities GTM Planning & Revenue Operations Support annual and quarterly GTM planning cycles. Develop territory planning, account coverage, capacity planning,



and pipeline management models. Analyze sales productivity metrics and identify opportunities for optimization. Partner with Revenue Operations leadership to improve forecasting accuracy and pipeline visibility. Create operational frameworks that support scalable sales growth. Business Process Design & Optimization Map current-state and future-state business processes using Visio. Conduct process reviews and identify bottlenecks, inefficiencies, and automation opportunities. Design and document standardized operating procedures. Lead business process improvement initiatives across sales and partner organizations. Ensure alignment of business processes with strategic objectives. Business Systems Analysis Gather, document, and validate business requirements. Translate business requirements into functional specifications and user stories. Facilitate stakeholder workshops and requirements discovery sessions. Eval

📌 Business Process Operations Analyst (Mumbai)
🏢 ITC WORLDWIDE
📍 Mumbai