Service Management Implementation Specialist (Noida)

Service Management Implementation Specialist (Noida)

13 Aug
|
HCLSoftware
|
Noida

13 Aug

HCLSoftware

Noida

About Us

HCL Software, a division of HCL Technologies, is a leading provider of enterprise-grade

software solutions that drive digital transformation, automation, and improved operational

efficiency across various industries, including banking, healthcare, retail, and government.

With a global presence and a diverse portfolio featuring products like SX for AI-driven IT

service management, iAutomate for Runbook automation, BigFix for endpoint management,

AppScan for application security, and many more, HCL Software prioritizes customer-

centricity, scalability, and adaptability, enabling organizations to enhance their processes and

remain competitive in an evolving business landscape.

About HCL SX

HCL SX is an AI-driven, no-code service management product developed by HCL Software.

Designed to accelerate digital transformation, it offers a superior onboarding and delivery

experience across IT and various other business functions. The platform provides service

management workflows for handling incidents, requests, problems, changes, and assets





without the need for complex coding, enabling quick and user-friendly onboarding.

Key features of HCL SX include a self-service portal, incident management, request

fulfillment, change management, knowledge management, asset and configuration

management, problem management, SLA management, a reconciliation engine, an

integration hub, advanced multi-tenancy, SIAM governance and AI-driven intelligence. These

features enhance service delivery efficiency and consistency through AI-driven automation,

reducing operational costs and empowering users with self-service tools and knowledge

resources for increased productivity.

With its global reach and innovative approach, HCL Software ensures HCL SX meets

contemporary security and compliance needs while supporting digital transformation initiatives.

Job Description – Project Manager (8-10 years)

Location : Noida

HCL SX Project Manager is responsible for driving succes

📌 Service Management Implementation Specialist (Noida)
🏢 HCLSoftware
📍 Noida

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