REMOTE:
Head - Sales & Commercial Operations:
ARDEM Data Services Private Limited
- UNIT No B-1/ 5th Floor 504 & 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow - 226010, India

Telephone:(phone hidden)

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- Location:India Remote

Working hours:U.S. Eastern Time business hours

Travel:Potential travel to the United States based on business need and visa eligibility

Reporting:Reports to the VP, Commercial with direct access to executive leadership

About ARDEM:
ARDEM is a managed operations partner supporting U.S. organizations across Finance & Accounting, Utilities, Logistics, Healthcare, Data Operations, and other business processes. We combine technology, disciplined operations, and accountable human oversight to help clients manage critical work with confidence.

About the Role:
This is not a hands-off management position. The leader must be equally comfortable building the commercial organization, coaching the team, and personally originating, shaping, presenting, pricing, negotiating, and helping close strategic engagements.

What You Will Own:




- Develop and execute the annual Commercial Operating Plan required to deliver a growing multi-million-dollar booked-revenue commitment.
- Own both new-logo acquisition and existing-client expansion, establishing distinct hunting and farming motions, targets, pipeline standards, account coverage, and performance expectations for Business Development Consultants and Client Partners.
- Build a disciplined account-growth program that strengthens executive relationships, identifies cross-sell and upsell opportunities, surfaces commercial retention risk, and converts client needs into profitable additional services.
- Own profitable commercial growth by ensuring new and expanded business meets approved pricing, margin, scope, and cost-to-serve requirements.
- Personally lead selected strategic recent-logo and expansion pursuits while coaching Business Development Consultants and Client Partners through active opportunities.
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📌 Head - Sales & Commercial Operations (Lucknow)
🏢 Ardem
📍 Lucknow