Air Ticketing Executive

Company: BAI Infosolutions Private Limited - CoTrav
Location: Gurgaon (On-site)
Experience: 0-1 Year
Industry: Corporate Travel & Hospitality
Employment Type: Full time

About the Role

CoTrav is looking for a proactive and detail-oriented Air Ticketing Executive to support our corporate travel operations. This role is ideal for individuals who are passionate about the travel industry and eager to build a career in airline ticketing. You will be responsible for handling flight reservations, assisting clients with travel requirements, and ensuring a seamless booking experience while maintaining high standards of accuracy and service.

Key Responsibilities
- Manage domestic and international flight reservations through GDS platforms and airline booking systems.
- Handle ticket issuance, rebooking, cancellations, refunds, revalidation, and other ticket-related transactions.
- Coordinate with airline partners to secure competitive fares and suitable travel options for corporate clients.
- Assist customers with flight schedules, fare rules, baggage allowances,



travel policies, and itinerary-related queries.
- Ensure passenger information is entered accurately and all bookings comply with airline guidelines.
- Maintain updated booking records and customer information within internal systems.
- Work closely with the Sales and Operations teams to ensure timely processing of travel requests.
- Build and maintain effective working relationships with airline representatives and travel partners.
- Provide prompt support to clients for ticketing requirements and travel-related assistance.
- Stay informed about airline policies, fare structures, and industry updates to ensure accurate service delivery.
- Deliver excellent customer service while adhering to company procedures and quality standards.

Eligibility Criteria
- Bachelor's degree or Diploma in Travel & Tourism, Hospitality, Business Administration, or a related discipline.
- 0-1 year of experienc

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