Location: Mumbai

- Jul 13, 2026
- Job Purpose
- Responsible for facilitating relationships with employees and unions across regions with the aim of building a positive and engaged work environment.
- Develop and recommend new or modified policies and procedures and assure legal compliance with applicable HR-related laws across regions.
- Coordinate with HR and leadership from other functions on employee/industrial relations, and compliance related matters.
- Key Accountabilities

Strategic Activities
- Manage relationships with unions & ensure that the company's treatment of employees is consistent with its core business values and objectives
- Investigate and resolve complex or critical industrial relations (IR) issues in a timely and effective manner
- Plan and conduct trainings across the organization to educate the employees and leadership on various compliance related issues and disciplinary proceedings
- Coordinate with various functions to identify employee needs & develop grievance handling systems to drive employee first culture across the organization





Employee Relations & Compliance
- Ensure mutual trust and valuable relationships between the employer, unions, and other associated bodies
- Handle and manage grievances and complaints across regions and counsel the leadership for resolution of issues, when required
- Escalate any major employee/union issues to the Head of Employee Relations
- Manage and guide the team responsible for drafting corporate policies and guidelines across regions and seek the appropriate approvals
- Responsible for coordinating and completing the requirement for compliance to all statutory government regulations across regions
- Analyze, collate, and collect employee feedback across all levels and regions on a regular basis to measure effectiveness and make necessary recommendations for continuous improvement
- Manage external vendors across regions for compliance training
- Responsible for assisting in employee dispute resolution

📌 Manager - Employee Relations and Compliance (Mumbai)
🏢 Air India
📍 Mumbai