Key Responsibilities
- Identify and develop new business opportunities across corporate, government, travel, MICE, and leisure segments.
- Generate leads and convert prospects into long-term business partners.
- Build and maintain strong relationships with corporate clients, travel agents, event planners, and key stakeholders.
- Promote hotel rooms, banquet facilities, meeting spaces, and F&B; offerings to maximize revenue.
- Conduct regular sales calls, client meetings, and property presentations.
- Prepare and negotiate commercial proposals, contracts, and rate agreements.
- Achieve monthly, quarterly, and annual revenue targets.
- Monitor competitor activities, market trends, and pricing strategies to identify growth opportunities.
- Collaborate with the Revenue, Reservations, Operations, and Marketing teams to deliver seamless guest experiences.
- Represent the hotel at networking events, trade exhibitions, and industry forums.
- Maintain accurate sales pipelines, CRM records, and MIS reports.
- Prepare periodic sales forecasts, performance reports, and business development plans.




- Ensure high levels of customer satisfaction through regular client engagement and post-event follow-ups.

Key Performance Indicators (KPIs)
- Achievement of revenue and sales targets.
- Recent corporate accounts acquired.
- Banquet and event bookings generated.
- Room night production.
- Client retention and repeat business.
- Sales pipeline conversion ratio.
- Customer satisfaction and relationship management.

Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
- MBA or equivalent qualification will be an added advantage.

Experience
- 5-8 years of experience in hospitality sales/business development, with at least 2-3 years in a managerial role.
- Experience in a 4-star or 5-star hotel is preferred.
- Proven track record of achieving sales and revenue targets.

Required Skills:
- Strong business development and sales a

📌 Manager - Business Development (Grant Road)
🏢 The Shalimar Hotel
📍 Grant Road