body.unify div.unify-button-container.unify-apply-now: focus, #body.unify div.unify-button-container.unify-apply-#body.unify div.unify-button-container.unify-apply-now: focus, #body.unify div.unify-button-container.unify-apply
- Requisition Number: 56402
Job Location: Mumbai, IND
Global Grade: Band 6
Work Type: Office Working
Employment Type: Permanent
Posting Start Date: 13/07/2026
Posting End Date: 27/07/2026
:
Key Responsibilities

Strategy
- Drive the right sales culture and attitude
- Operational quality - manage sales controllable error, rejection, approval rate, TAT etc.
- Continuous sales improvement effort, through active engagement with Product, Credit & Operations
- Manage customer experience & NIL Customer Complaints

Business
- Deliver budgeted sales target and increase sales productivity
- Segment focus, customer focus needs-based selling
- Deepen customer relationship penetration through multi-product selling or bundles around anchor product
- Drive and monitor area sales strategy, create sales opportunities, evaluate effectiveness




- Build and manage relationship with business partners / intermediaries / channels
- Sells anchored product with bundling, mainly focuses outbound activities

Processes
- Ensure CDD, MLP & TCF diligence and adherence to operational risk controls and procedures in day-to-day sales teams management
- Being measured against Governance and Operational Risk review result of responsible sales units
- Ensure no adverse findings in internal / external audit, governance and compliance review
- To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager

People & Talent
- Lead and manage a team of 2 to 4 Managers
- The Right Coach
- Engage every team member and build solid team work
- Effective performance / scorecard / vintage mix management within budget, discipline in performance management
- Identify and g

📌 Associate Director (Mumbai)
🏢 Standard Chartered
📍 Mumbai