Job Role
- Technical Support Engineer L2
- Location
- Mumbai
- Key Responsibilities:
- Provide onsite technical support for Linux-based servers and Oracle database environments.
- Monitor system performance, perform routine maintenance, and ensure uptime and reliability.
- Troubleshoot OS, and database-related issues and escalate when necessary.
- Collaborate with development and infrastructure teams to resolve issues and implement improvements.
- Maintain documentation for system configurations, procedures, and troubleshooting guides.
- Ensure compliance with security policies and perform regular audits.
- Assist in disaster recovery planning and execution.
- Required Skills & Qualifications:
- Bachelor’s degree in Computer Science, Information Technology,



or related field.
- 2+ years of experience in Linux system administration and Oracle database support.
- Robust knowledge of RHEL/CentOS/Ubuntu and shell scripting.
- Experience with Oracle 11g/12c/19c, including RMAN, Data Pump, and performance tuning.
- Familiarity with system monitoring tools (Nagios, Grafana, etc.).
- Understanding of networking concepts, firewalls, and security protocols.
- Excellent problem-solving and communication skills.
- Ability to work independently and manage priorities in a fast-paced environment.

📌 Technical Support Engineer (Mumbai)
🏢 route mobile
📍 Mumbai