Senior Sales Executive - Inside Sales & Client Conversion

Vivo Body & Skin Clinic

Location: Mumbai
Industry: Aesthetic, Skin, Body Care & Wellness
Employment Type: Full-Time
Salary: Starting from ₹20,000 per month + Performance-Based Incentives

About Vivo Body & Skin Clinic

Vivo Body & Skin Clinic is a growing aesthetic and wellness clinic offering professional skin, body, hair, anti-ageing, weight management, and other non-surgical aesthetic treatments.

We are looking for a confident, target-oriented and result-driven Sales Executive to join our team. The role will focus on handling incoming enquiries, calling leads, understanding client requirements, following up consistently, generating consultation bookings, and converting qualified leads into treatment bookings.

Key Responsibilities
- Handle recent, existing and previous client enquiries through calls and follow-ups.
- Understand the client's requirements and recommend the appropriate approved consultation or treatment information.
- Explain approved treatments, packages, offers,



consultation processes and clinic services clearly.
- Follow up with interested, non-responsive, no-show and non-converted leads.
- Convert enquiries into consultation bookings and consultations into treatment bookings.
- Follow up on quotations, pending decisions and interested clients.
- Schedule, confirm and coordinate consultation and treatment appointments.
- Maintain regular communication with clients throughout the enquiry and booking process.
- Coordinate with doctors, consultants and the clinic team regarding appointments and client requirements.
- Maintain accurate lead information and update the CRM/lead sheet regularly.
- Track calling activity, follow-ups, bookings, conversions and revenue.
- Achieve monthly calling, booking, conversion and revenue targets.
- Prepare daily and weekly performance updates.
- Maintain a professional, positive and service-oriented relationship with clients.
- 1-2 years of experience in sale

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