Job Summary:
A Retail Store Manager (also known as a Store Manager, Retail Manager, or Shop Supervisor) is responsible for overseeing the day-to-day operations of a retail store. Their role involves managing store staff, ensuring excellent customer service, and achieving sales targets. Here’s a detailed job profile for a Retail Store Manager.
- Key Responsibilities
- Daily Billing & Cash Management:
- Oversee the daily billing process, ensuring all transactions are accurately recorded in the system.
- Verify cash and card payments, ensuring the correct change is provided and that there are no discrepancies in cash handling.
- Ensure that all sales transactions are properly invoiced, including GST calculations and applicable discounts.
- Maintain a clear and accurate cash register report at the end of the day.
- Material Inward/Outward (Inventory Management):
- Manage the inward and outward movement of materials and goods, ensuring accurate records are maintained.
- Perform regular checks on the stock received (material inward) and compare it with purchase orders.




- Ensure proper storage and handling of inventory to prevent damage or loss.
- Record all materials sent out of the store (material outward), ensuring correct stock levels are maintained and that the movement of goods is tracked.
- Perform regular stock audits to avoid discrepancies and ensure that stock levels match the system records.
- Staff Supervision & Training:
- Supervise and guide staff to ensure they are following proper billing and inventory procedures.
- Provide training on GST compliance, billing software, and sales reporting to current and existing staff.
- Ensure staff adheres to company policies regarding billing, discounts, returns, and stock management.
- Customer Service:
- Handle any escalated customer complaints or billing issues, ensuring a satisfactory resolution.
- Ensure that the billing staff are providing excellent service and guiding customers appropriately during checkout.
- Promote

📌 Retail Store In-charge (Kopargaon)
🏢 Malpani Group
📍 Kopargaon