Job Summary

Key Responsibilities
- Ensure accurate booking details, room availability, and guest preferences are recorded.
- Coordinate with the Front Office and Housekeeping teams to ensure smooth guest check-ins and room readiness.
- Monitor room inventory and optimize occupancy while minimizing booking errors.
- Handle booking modifications, cancellations, refunds, and special guest requests.
- Maintain and update reservation systems and booking records.
- Respond promptly to guest inquiries and provide excellent customer service.
- Prepare daily, weekly, and monthly reservation and occupancy reports.
- Coordinate with the Sales and Revenue teams to implement promotional offers and maximize revenue.
- Ensure compliance with company policies, reservation procedures, and hospitality standards.

Required Skills:
- Robust knowledge of hotel reservation systems (PMS) and online booking platforms (OTAs).
- Excellent communication and customer service skills.




- Strong organizational and multitasking abilities.
- Proficiency in MS Office, particularly Excel.
- Problem-solving and conflict-resolution skills.
- Ability to work under pressure and manage multiple bookings efficiently.
- Attention to detail and accuracy in reservation management.

Qualifications:
- Bachelor's degree in Hotel Management, Hospitality, Tourism, Business Administration, or a related field.
- Certification in Hospitality Management is an added advantage.

Experience
- 1-3 years of experience in hotel reservations, front office, or room booking management.
- Experience with PMS software such as IDS, Opera, or similar reservation systems is preferred.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Room Booking Manager (Igatpuri)
🏢 Deziners Studio
📍 Igatpuri