Our Purpose
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
The Global Business Solution Center (GBSC) is a shared services center within Mastercard whose mission is to add value to our partners and serve our customers by delivering operational excellence, enhanced customer experiences, and focused business results. The Team member will execute on this mission in collaboration with peers and support of Transaction Services Leadership.
- Do you want to be part of a dynamic and agile team environment?
- Are you motivated to drive business transformation on a global scale?
Role
- Supervises team with a focus on accuracy, timeliness and completeness
- Serves as a lead over global Procure to Pay Services function in the procure to pay space
- Provides quality and timely resolution for P2P inquiries related to Supplier onboarding, Purchase orders, invoices / payments, etc.
- Coordinates with Global P2P, Sourcing, Legal, Compliance teams to resolve P2P inquiries
- Liaise with Business Owners, Suppliers to resolve their P2P inquiries
- Leading internal / external process trainings
- Publish process reports on time - weekly/monthly/quarterly and so on
- UpToDate maintenance of process SOPs, change instructions, process trackers
- Support team with their queries, escalating issues promptly
- Supports daily operating activities to deliver process automation, financial risk management and cutting-edge
📌 Senior Specialist, Transaction Services (Pune)
🏢 Mastercard
📍 Pune
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