Urgently required for the post of Techno Commercial
Exeperience: Fresher
Salary Package: as per norms
Location: Vikhroli, Mumbai
Key Responsibilities:
1. ERP System Knowledge: Maintain enquiries, quotations, and orders in the ERP system accurately.
2. Customer Enquiry understanding: reading enquiries and drawings.
3. Quotations: Prepare and provide techno-commercial quotations and technical support to customers and dealers.
4. Internal Coordination: Coordinate with internal departments - Design, Production, Planning, Purchase, and Accounts - to ensure timely responses to customer enquiries.
5. Follow-ups & Closure: Track all pending enquiries and conduct regular follow-ups with customers, dealers, and internal teams to ensure timely closure.
6. Documentation:
Maintain enquiry records, quotations, and follow-up status in the prescribed format.
7. Sales Support: Coordinate with the sales team to support order conversion and ensure customer satisfaction.
8. Reporting: Share regular enquiry status reports, follow-up updates, and pending action items with senior management.
9. Customer Communication: Ensure prompt communication with customers and dealers regarding technical clarifications, commercial offers, and order status.