At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure.
Service Levels is one of New Relic's most commercially critical products — it powers SLO compliance and reliability measurement for thousands of customers. We're looking for an experienced Engineering Manager to lead a senior, high-performing team building the next generation of service level management at scale. You'll lead a team that includes lead-level engineers with deep domain expertise, and your value will come from enabling their best work — not directing it. You'll own delivery, quality, and team health while partnering closely with product and design to ship features that directly impact Recent Relic's commercial momentum.
What you'll do
- Lead a full-stack engineering team of 6-8 across backend (Java/Spring Boot) and frontend (React/TypeScript)
- Own end-to-end delivery — sprint planning, execution, quality, and release
- Set clear expectations, manage performance equitably, and develop engineers at every level
- Partner with Product Manager and XD to translate requirements into technically sound, deliverable plans
- Drive architectural discussions and hold the team to engineering excellence standards
- Identify and remove blockers proactively; surface risks before they become incidents
- Build a culture of accountability, transparency, and continuous improvement
- Contribute to hiring — own interview loops, assess technical and leadership fit
- Mentor and grow engineers toward their next level; build a visible talent pipeline
- Operate in an agile, DevOps environment — your team owns what they ship
This role requires
- 10+ years engineering experience with 2+ years managing engineering
📌 Manager, Software Engineering (Bengaluru)
🏢 New Relic
📍 Bengaluru
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