Work Schedule: Rotational shifts and rotational offs
Salary upto 46000 ctc per month
Joining bonus, accommodation available.
Fresher experience both can apply.
Working days - 5 day's
process
- voice process /non voice
Job Responsibilities
Provide accurate and detailed information about company products, services, and policies.
Assist customers with issue resolution and escalate technical or complex concerns to the relevant department when required.
Maintain a high level of professionalism, empathy, and customer satisfaction during all interactions.
Document customer interactions and follow up to ensure timely resolution.
Work collaboratively with internal teams to continuously improve customer service processes and standards.
Job Requirements
- excellent communication skills in English (verbal and written).
- fresher & experience both can apply.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong problem-solving skills with a customer-focused approach.
- Basic proficiency in computers and familiarity with customer service tools/software.
Educational Qualification
- Minimum qualification: High school diploma or equivalent.
We are an equal opportunity employers
We are an equal opportunity employer, we value diversity and are committed to creating an inclusive workplace.