Job responsibility:
- Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit.
- Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas.
- Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses.
Provide proper paperwork to employees.
- Assist management in training, motivating and coaching employees.
- Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Qualifications:
Education: Graduate
Related Work Experience: At least 5 years of related work experience.
Supervisory Experience: At least 2 year of supervisory experience.