Job Description - Hospital Receptionist

Job Summary:
Key Responsibilities:
- Welcome patients, attendants, and visitors at the hospital reception.
- Handle patient registration, appointment booking, and OPD/IPD inquiry coordination.
- Provide information regarding doctors’ availability, consultation timings, departments, and hospital services.
- Answer phone calls, respond to patient inquiries, and direct them to the concerned department.
- Maintain patient records, front desk registers, and basic documentation accurately.
- Coordinate with doctors, nursing staff, billing desk, and other departments for smooth patient flow.
- Support admission, discharge, billing coordination, and patient guidance as per hospital process.
- Manage patient waiting area coordination and ensure proper queue handling.




- Handle basic complaints or concerns from patients politely and escalate when necessary.
- Ensure the reception area remains clean, organized, and professional at all times.

Required Skills:
- Positive communication and interpersonal skills
- Polite, patient-friendly, and professional behavior
- Basic computer knowledge and data entry skills
- Ability to handle calls, appointments, and patient coordination
- Multitasking and coordination ability

Qualification:
- Graduate / Undergraduate can apply
- Prior experience as a Receptionist / Front Desk Executive / Hospital Receptionist preferred
- Basic knowledge of hospital front desk operations will be an advantage

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Hospital Receptionist (Patna)
🏢 PLACEMENT CATALYST
📍 Patna