Job Summary:
- To manage delivery of a complex project, ensuring all project deliverables are completed in agreed timelines as per customer requirements and to implement best practices and methodologiesto add value to business units.
Key Responsibilities:
- 1. To implement best practices, develop processes/procedures and identify process efficiency measures so as to improve deliverables' quality & innovate global project management methodology with a view to maximize value provided to the business units
- 2. To work closely with customer/business units and ensure positive customer satisfaction for deliverables provided
- 3. To contribute to business growth through expansion of current service offerings and is accountable for scope, budget and delivery of projects
- 4.
To monitor the progress of project and deliverables so as to submit weekly project status reports in a timely manner
- 5. To review & analyze deliverables and performance of teams across projects to ensure that all project deliverables are completed in the agreed customer timelines
- 6. To effectively manage the project team to ensure timely completion of all customer project deliverables assigned to each team member
- 7. To provide required support to resolve escalated issues related to projects undertaken and team performance.